Policy

Policy

 

  • All rooms are NON-SMOKING.
  • Rooms are NOT Handicap Accessible.
  • Check in time is 3:00 pm, if you arrive early you must contact the office before checking in.
  • No checking in before 12:00 pm, NO EXCEPTIONS!
  • Check out time is 10:00 am for adequate housekeeping, NO EXCEPTIONS!
  • If you are late checking out you will be subject to a minimum $25.00 late fee at owners discretion.
  • Reservations will be charged in full 15 days prior to arrival date.
  • Holiday reservations will be charged in full 30 days prior to arrival date.
  • All rooms are nonrefundable once charged, unless room can be rebooked for the same number of nights (a 20% rebooking fee will apply).
  • No refunds for early check outs, NO EXCEPTIONS!
  • Pets-Small dog breeds only, 25 lbs. and under, limit 2 per room, must be approved at the time reservation is made.
  • Pets-no puppies, must be a minimum of 2 years old any fully housebroken.
  • Pets must be in a kennel if left alone in room. If they are prone to barking, please take them with you.
  • If there is additional housekeeping inside or outside due to pets, there will be a $50.00 pet cleaning fee applied to your credit card. Potty bags are located on the green trash cans along Main Street for your convenience.
  • Please do not allow your pet to potty on the back deck of the duplex (208/210).
  • If you have a pet at the cabin (214) you must also pick up after your pet in the yard.
  • You are responsible for any damages to the room. If there are damages your credit card will be charged.
  • If you have any questions about our policies please contact us!

 

Thank You!

© 2024 ASPEN LODGE of Red River, NM - A division of Hammerhead LLC